General terms and conditions

General Terms and Conditions for www.lasentopack.be

Article 1: Applicability
1.1 These general terms and conditions apply to all offers, orders and agreements concluded via the webshop www.lasentopack.be.
1.2 By placing an order, the customer agrees to these general terms and conditions.

Article 2: Offers and Prices
2.1 All prices on the website are exclusive of VAT, unless stated otherwise.
2.2 Shipping costs are €9.50. For orders over €100 there are no shipping costs.

Article 3: Order and Delivery
3.1 Orders placed before 12:00 will be shipped the same day.
3.2 Delivery times are indicative; the webshop is not liable for any delays.

Article 4: Returns
4.1 The customer has the right to return products within 7 days of receipt, at his own expense.
4.2 Returns are only possible if the products are unopened, unused and in their original packaging.
4.3 In the event of a return, the customer will not receive a refund, but a credit note for the value of the returned product, which is valid for 12 months.

Article 5: Complaints and Manufacturing Defects
5.1 Complaints about manufacturing defects must be reported by email within 3 days of receipt of the product.
5.2 If a complaint is justified, the webshop will replace the product or refund the purchase price.

Article 6: Payment
6.1 Payments must be made using the payment methods offered on the website.
6.2 The customer is obliged to pay the amounts due on time.

Article 7: Applicable Law
7.1 Belgian law applies to all agreements.
7.2 Disputes will be submitted to the competent court in Belgium.

Article 8: Contact details
Lasentopack.be
Boomsesteenweg 79/2
2630 Aartselaar
Belgium
Email address: lasentobv@hotmail.com
VAT number: BE1010839176

Article 9: Amendments
9.1 The webshop reserves the right to change these general terms and conditions. Changes will be published on the website.